Executives

Sebastian Cleve | Alexander Waal

Online Dispute Resolution for Consumers

(1) As a consumer within the meaning of § 13 of the German Civil Code (BGB), you can visit the online dispute resolution portal of the European Commission:
https://ec.europa.eu/consumers/odr/

(2) Kanvie is neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.